Customers of Claude across multiple regions are reporting widespread issues accessing Claude, with many encountering repeated authentication errors. The outage was confirmed on Downdector The problem surfaced on Tuesday afternoon, with complaints appearing on social media and discussion forums.
What users are experiencing
According to reports online, users are seeing error messages stating they are “temporarily unable to authenticate” when attempting to log in or start new conversations. Some users describe being locked out entirely, while others report intermittent access with frequent disconnections.
The issue appears to be global, with affected users reporting from the United States, Europe, the Middle East, and other regions. At the time of initial reports, Claude’s official status page had not yet been updated to reflect the outage.
Context and history
This is not the first time Claude has experienced service disruptions. The platform has faced intermittent outages during periods of high traffic, particularly following major model releases or infrastructure changes. However, authentication-specific failures of this scale are less common.
For comparison, similar authentication outages at other major AI and cloud platforms have historically been resolved within 30 minutes to several hours, depending on the underlying cause.
What to do
Users experiencing the issue are advised to:
- Check status.claude.com for official updates
- Avoid repeatedly refreshing, which may compound server load
- Wait for Anthropic to resolve the authentication problem
No official statement from Anthropic has been released at the time of writing.
