Mobile data services from Eir are currently down. This means mobile internet access for Eir voice and mobile broadband services, along with Gomo mobile internet access are currently down. You may not notice this while at home as you are connected to Wi-Fi, only to find if you head out you have no internet access.
Website Down Detector shows a significant rise in network issues being reported since 1:30pm today for both Eir and Gomo, with mobile internet specifically being reported. It appears to be impacting customers on both prepay and bill pay.
To conflate issues, users on Twitter are also saying that Eir’s customer care number, 1901, is also not working.
Eir is responding to customers with a copy and paste repsonse , asking customers to “please send [them ]a DM with your details and [they] will help you out”. But no further information is currently available.
In a comment to Goosed.ie, Eir stated they “experienced a brief, intermittent outage this afternoon that affected some fixed line and mobile customers. The issue has since been fully resolved and services are operating normally”.
